>op picTrash game, but I kinda like this goth cat character.
On the question itself, I like the answer
>>32057 gives. Shitty matchmaking shoving everyone into one place without any choice creates a toxic community that will constantly shit on each other because of their conflicting skill levels and goals while making most discussion about the game itself a dumpster fire.
I myself have a pet theory that this is often anticipated by developers because seething casual whales are more likely to buy booster packs, in-game currency and other pie-in-the-sky "commodities" from them than serious players to compensate, while hardcore players get the rush of schadenfreude from dominating the casuals and thus keep the whale-milking machine going. Just think of how and why service games run like they do and it kinda makes sense.